1. Acceptance of Terms
By accessing, browsing, or using the website located at operaflow.co.za ("Website"), operated by OperaFlow ("we", "us", "our"), you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree to these Terms, you must discontinue using this Website immediately.
2. Business Positioning
OperaFlow provides technology, automation, artificial intelligence, workflow design, software development, and operational-system implementation services. Information on this Website does not constitute a binding offer to provide services.
3. Use of the Website
You agree to use this Website lawfully and responsibly. You must not use the Website for unlawful purposes, attempt to gain unauthorized access, interfere with its operation, introduce malicious software, scrape content without permission, or use the Website to transmit unlawful, fraudulent, abusive, or harmful material.
4. ECTA Disclosures
In terms of Section 43 of the Electronic Communications and Transactions Act 25 of 2002 (ECTA), OperaFlow discloses:
- Full Business Name: OperaFlow
- Main Business: Operational systems consultation and workflow automation
- Primary Domain: operaflow.co.za
- Location: Pietermaritzburg, South Africa
5. Services & Proposals
Formal client engagements, scope of work, fees, deliverables, and service levels are governed solely by separate, executed Client Services Agreements or Statements of Work.
6. Third-Party Services
OperaFlow systems may integrate with third-party software, platforms, or APIs (e.g. WhatsApp, OpenAI, Google). OperaFlow is not responsible for third-party platform availability, API changes, or third-party outages.
7. Artificial Intelligence Limitations
Systems built by OperaFlow may utilize artificial intelligence models. You acknowledge that AI technologies are probabilistic in nature and human oversight is recommended for critical operational decisions.
8. Intellectual Property
All content, branding, visual layouts, and source code on this Website are the property of OperaFlow. Pre-existing frameworks, tools, and methodologies remain the exclusive intellectual property of OperaFlow.
9. Limitation of Liability
To the maximum extent permitted by South African law, OperaFlow shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of this Website or reliance on its content.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes shall be submitted to the exclusive jurisdiction of the courts of South Africa.
11. Contact
For questions regarding these Terms, contact OperaFlow at mbheleasavele@gmail.com.